- Uniqlo Customer Service
- Return & Exchange
- Return & Exchange Conditions
- Can I return or exchange my order which contains Princess Tam Tam and/or Comptoirs des Cotonniers items?
Can I return or exchange my order which contains Princess Tam Tam and/or Comptoirs des Cotonniers items?
Please note that you are able to return your items following the UNIQLO Spain’s returns policy here: Return Policy. Please note that this excludes the exchanges.
Unfortunately, Returns or Exchanges can NOT be made in any UNIQLO stores due to the collection being an online exclusive. Should you wish to return and receive a refund for your online order, you can do so by using our Returns Portal.
All returned items must be returned unworn, unaltered, unwashed and in resalable condition. Additionally item(s) should be returned in their original undamaged packaging and bear their original labels. Products that are returned, in particular incomplete, damaged, worn or soiled, will not be processed.
You will have 30 calendar days from the date your order is delivered to return or exchange item/s from your order (for Click & Collect, this will be from the day the items arrive at your selected store).
You can see the full returns guide here: How do I return my items?
Unfortunately, Returns or Exchanges can NOT be made in any UNIQLO stores due to the collection being an online exclusive. Should you wish to return and receive a refund for your online order, you can do so by using our Returns Portal.
All returned items must be returned unworn, unaltered, unwashed and in resalable condition. Additionally item(s) should be returned in their original undamaged packaging and bear their original labels. Products that are returned, in particular incomplete, damaged, worn or soiled, will not be processed.
You will have 30 calendar days from the date your order is delivered to return or exchange item/s from your order (for Click & Collect, this will be from the day the items arrive at your selected store).
You can see the full returns guide here: How do I return my items?
Related Q&A
- Can I return or exchange my order which contains Princess Tam Tam and/or Comptoirs des Cotonniers items?
- Online Orders|How to Return
- Can I use a different courier to return my order?
- Can I cancel my order?
- Online Orders|Frequently Asked Questions on Return & Exchange
- Introduction|Return & Exchange Policy Overview
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CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in SPANISH.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in SPANISH.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday
By Phone
931 227 031
Customer Care Operating hours: Mon-Fri: 10:00-17:30
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday
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COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.
CHAT SUPPORT